Contact Us
Need help with your order? We’re here to help.
Whether you need help with a product, your order, delivery, or anything else, just send us a message.
BBDC SDN. BHD.
Company Registration No: 202401004902 (1550752-W)
Follow Us
- No. 63, Jalan Dagang 1/2, Taman Perindustrian Temerloh, 28400 Mentakab, Pahang, Malaysia
- +6016 665 5569
- support@arcanashop.my
Need help with your order? We’re here to help.
Product Enquiry
Order Support
Delivery
Returns & Exchanges
Frequently Asked Questions
The easiest way to contact Arcana Shop is through WhatsApp. Our team can assist you with product enquiries, orders, delivery, returns and other shopping questions.
Yes. If you have questions about a product, such as availability, specifications, colours or other product details, contact us through WhatsApp before placing your order. Our team will be happy to assist you.
Contact our customer support team through WhatsApp and provide your order number. This helps us check your order details and assist you more quickly.
If you need an update on your order or delivery, contact Arcana Shop through WhatsApp with your order number. Our team will help you check the latest available status.
If you need to change your order, contact us through WhatsApp as soon as possible and provide your order number. We will check whether changes are still possible based on the current order status.
Contact Arcana Shop through WhatsApp and provide your order number together with details of the issue. Our customer support team will review your enquiry and advise you on the next steps.
For return or exchange enquiries, contact our team through WhatsApp with your order number and details of the product. We will review your request and guide you through the applicable next steps.
Yes. WhatsApp is a convenient way to reach Arcana Shop for product, order, delivery, return and general customer support enquiries.
Arcana shop Malaysia: Balancing Quality, Life, and Health.
At Arcanashop, we believe everyday products should be meaningful. A tumbler is more than just a drink container — it represents your personality, your brand, and your lifestyle.
Our custom tumbler service allows customers to personalize their tumblers with:
- Custom names
- Company logos
- Brand designs
- Personal artwork
- Special messages
From individual orders to business requirements, we help transform ordinary tumblers into unique and memorable products.
Why Choose Our Products
Customization
Engrave Your Everyday. Free engraving to make it uniquely yours.
Free Shipping
Over RM80 Free shipping
Warranty
2-Year Free Replace
24/7 Support
Our customer services always available
